Google Play purchases
Hype AI Android purchases are processed by Google Play. Refund eligibility, review, payment reversal, and marketplace notices are handled by Google according to Google Play policies.
If Google approves a refund, the related app entitlement should be updated according to the marketplace result.
What to include
When contacting support, include the Google Play account email, order date, product or subscription name, and a short description of the issue.
Do not send full payment card numbers or sensitive financial information by email.
Credits and subscriptions
AI generation apps may use credits, subscriptions, or usage limits. Check the in-app purchase screen before confirming a purchase.
Cancel subscription renewals through Google Play if you no longer want future billing.
Support contact
Website support is available at contact@hype-ai.net.
The Google Play listing also provides hypeai-support@origogame.com for app support.